@import"https://fonts.googleapis.com/css2?family=DM+Sans:wght@400;500;600;700;800&family=Manrope:wght@400;500;600;700;800&display=swap";:root{font-family:DM Sans,sans-serif;color:#ececf0;background:#101114;font-synthesis:none;text-rendering:optimizeLegibility;font-smooth:always;font-weight:400;--bg:#101114;--panel:#181a1f;--panel2:#1d2026;--line:#292c33;--muted:#9296a1;--yellow:#f5c542;--text:#f2f2f4}*{box-sizing:border-box}body{margin:0;min-width:320px;background:var(--bg)}button,input,select,textarea{font:inherit}button{cursor:pointer}.app-shell{min-height:100vh}.sidebar{width:258px;position:fixed;inset:0 auto 0 0;background:#151619;border-right:1px solid #25272c;display:flex;flex-direction:column;padding:24px 16px 16px;z-index:20}.sidebar-brand{padding:0 8px 30px}.brand{display:flex;align-items:center;gap:12px}.brand img{width:184px;height:auto;display:block}.version{font-size:10px;color:#a5a5ad;border:1px solid #373941;padding:4px 7px;border-radius:6px}.workspace-label,.eyebrow{font-size:10px;font-weight:800;letter-spacing:1.2px;color:#858995}.workspace-label{padding:0 10px 12px}.side-nav{display:grid;gap:5px}.nav-item{height:44px;border:0;border-radius:9px;background:transparent;color:#a5a8b1;display:flex;align-items:center;gap:12px;padding:0 12px;text-align:left;font-size:13px;font-weight:600}.nav-item:hover,.nav-item.active{background:#25262a;color:#f4f4f5}.nav-item.active{box-shadow:inset 3px 0 var(--yellow)}.nav-item.active svg{color:var(--yellow)}.nav-item b{margin-left:auto;background:#35343a;color:var(--yellow);font-size:10px;border-radius:20px;padding:3px 7px}.sidebar-bottom{margin-top:auto}.help-card{background:#1e2025;border:1px solid #30323a;border-radius:11px;padding:14px;margin:0 2px 18px;display:grid;gap:6px}.help-icon{width:30px;height:30px;border-radius:8px;background:#332d1d;color:var(--yellow);display:grid;place-items:center;margin-bottom:3px}.help-card strong{font-size:12px}.help-card span{font-size:10px;color:var(--muted)}.nav-item.muted{width:100%;margin-bottom:12px}.profile{border-top:1px solid #2a2c32;padding:16px 4px 0;display:flex;align-items:center;gap:10px}.avatar,.top-avatar,.mini-avatar,.detail-avatar{display:grid;place-items:center;border-radius:50%;font-weight:700}.avatar{width:34px;height:34px;background:#3c3524;color:#f5d778;font-size:11px}.profile div:nth-child(2){display:grid;gap:3px;flex:1}.profile strong{font-size:11px}.profile span{font-size:10px;color:var(--muted)}.profile>svg{color:#777b84}.main-area{margin-left:258px;min-height:100vh;display:flex;flex-direction:column}.topbar{height:68px;border-bottom:1px solid #25272c;display:flex;align-items:center;justify-content:space-between;padding:0 36px;background:#121316}.breadcrumb{font-size:12px;color:#c5c6cb}.breadcrumb span{color:#666a73;padding:0 9px}.top-actions{display:flex;align-items:center;gap:18px}.environment{font-size:10px;color:#a6a9b1;display:flex;align-items:center;gap:7px}.environment i,.coming-soon:before{width:6px;height:6px;border-radius:50%;background:#54bd82;display:inline-block}.icon-button{width:34px;height:34px;border:1px solid #30323a;background:#1b1d22;color:#aeb1ba;border-radius:9px;display:grid;place-items:center;position:relative}.notification i{position:absolute;width:6px;height:6px;background:var(--yellow);border:1px solid #121316;border-radius:50%;right:7px;top:7px}.top-avatar{width:31px;height:31px;background:#393321;color:#f5d778;font-size:10px}.mobile-menu{display:none}.content{width:100%;max-width:1600px;margin:0 auto;padding:34px 36px 50px;flex:1}.page-heading{display:flex;align-items:flex-end;justify-content:space-between;gap:20px;margin-bottom:26px}.page-heading h1,.public-heading h1,.confirmation-card h1{font-family:Manrope,sans-serif;font-size:27px;letter-spacing:-.8px;margin:7px 0 5px;font-weight:800}.page-heading p,.public-heading p,.confirmation-card>p{margin:0;color:#969aa4;font-size:12px}.wave{font-size:20px;color:var(--yellow)}.primary-button,.secondary-button{border-radius:8px;height:39px;padding:0 14px;display:inline-flex;align-items:center;justify-content:center;gap:8px;font-size:11px;font-weight:700;transition:.18s}.primary-button{background:var(--yellow);border:1px solid var(--yellow);color:#1a1915}.primary-button:hover{background:#ffda66}.secondary-button{background:#1c1e23;border:1px solid #343740;color:#d3d4d9}.secondary-button:hover{border-color:#626570}.text-button{border:0;background:transparent;color:var(--yellow);font-size:11px;font-weight:700;display:flex;align-items:center;gap:5px}.stats-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:14px;margin-bottom:18px}.stat-card,.panel{background:var(--panel);border:1px solid var(--line);border-radius:12px}.stat-card{padding:17px 18px;min-height:145px}.stat-icon{width:34px;height:34px;border-radius:9px;display:grid;place-items:center;margin-bottom:14px}.stat-icon.yellow{background:#342e1d;color:var(--yellow)}.stat-icon.blue{background:#1e2c3b;color:#7db9f4}.stat-icon.purple{background:#2b2538;color:#b49ae8}.stat-icon.green{background:#1e332a;color:#78c99b}.stat-label{font-size:11px;color:#a2a5ae}.stat-value{font-family:Manrope,sans-serif;font-size:25px;font-weight:800;margin:3px 0}.stat-note{font-size:10px;color:#747985}.dashboard-grid{display:grid;grid-template-columns:minmax(0,1.8fr) minmax(260px,.9fr);gap:16px}.panel{overflow:hidden}.panel-header{display:flex;justify-content:space-between;align-items:center;padding:19px 19px 15px}.panel-header h2{font-size:13px;margin:0 0 5px}.panel-header p{font-size:10px;color:var(--muted);margin:0}.panel-header>svg{color:#7d818b}.table-scroll{width:100%;overflow-x:auto}.tickets-table{width:100%;border-collapse:collapse;white-space:nowrap;text-align:left}.tickets-table th{font-size:9px;letter-spacing:.7px;color:#777c87;font-weight:700;background:#1c1e23;padding:11px 13px}.tickets-table td{padding:13px;border-top:1px solid #292c32;font-size:10px;color:#c5c7ce}.tickets-table tbody tr{cursor:pointer;transition:background .15s}.tickets-table tbody tr:hover{background:#202229}.tickets-table th:first-child,.tickets-table td:first-child{padding-left:19px}.tickets-table td:first-child{min-width:135px}.tickets-table td small{display:block;color:#777c86;font-size:9px;margin-top:5px}.protocol{font-size:10px;color:#e5c45f}.employee-cell{display:flex;align-items:center;gap:8px}.employee-cell>span{display:grid;gap:4px}.employee-cell strong{font-size:10px;color:#e0e1e5}.mini-avatar{width:27px;height:27px;background:#30333b;color:#c9cbd2;font-size:8px}.pill{display:inline-flex;align-items:center;gap:6px;border-radius:20px;padding:5px 8px;font-size:9px;font-weight:700}.pill i{width:5px;height:5px;border-radius:50%;background:currentColor}.pill-urgent,.pill-high{background:#392322;color:#f18a80}.pill-normal{background:#302d22;color:#e8c66a}.pill-low{background:#242a30;color:#a8b1bd}.pill-open{background:#302d22;color:#e8c66a}.pill-analysis{background:#202f3e;color:#81baf1}.pill-progress{background:#2c263a;color:#b8a0ed}.pill-waiting{background:#382c21;color:#e6aa70}.pill-done{background:#1e3329;color:#7dcea0}.pill-closed{background:#292b30;color:#a9adb5}.row-more{border:0;background:transparent;color:#777c86;padding:3px}.empty-state{text-align:center!important;padding:35px!important;color:#9296a1!important}.overview-total{padding:5px 20px 13px;display:flex;align-items:baseline;gap:8px}.overview-total strong{font-family:Manrope;font-size:30px}.overview-total span{font-size:10px;color:#9296a1}.bar-stack{height:8px;margin:0 20px 17px;background:#292c32;border-radius:20px;display:flex;overflow:hidden;gap:3px}.bar-stack i:nth-child(1){background:#79b5eb}.bar-stack i:nth-child(2){background:#a58cdb}.bar-stack i:nth-child(3){background:#6bc28d}.legend{display:grid;gap:12px;padding:0 20px 18px}.legend span{display:flex;align-items:center;gap:8px;font-size:10px;color:#a9acb5}.legend b{margin-left:auto;color:#e3e4e7}.dot{width:7px;height:7px;border-radius:50%}.dot-blue{background:#79b5eb}.dot-purple{background:#a58cdb}.dot-green{background:#6bc28d}.tip-card{margin:0 14px 15px;background:#242319;border:1px solid #3b3623;border-radius:9px;padding:12px;display:flex;gap:10px;color:var(--yellow)}.tip-card>div{padding-top:2px}.tip-card span{font-size:9px;line-height:1.5;color:#aaa99c}.tip-card strong{display:block;color:#e8d18a;font-size:10px;margin-bottom:2px}.integration-banner{display:flex;align-items:center;gap:13px;border:1px solid #343022;background:#201e17;border-radius:11px;padding:14px 17px;margin-top:17px}.integration-icon{width:36px;height:36px;border-radius:9px;background:#39311b;color:var(--yellow);display:grid;place-items:center}.integration-banner>div:nth-child(2){flex:1}.integration-banner strong{font-size:11px}.integration-banner p{font-size:10px;color:#9b998d;margin:4px 0 0}.coming-soon{font-size:8px;letter-spacing:.6px;color:#d9c16e;display:flex;align-items:center;gap:6px}.coming-soon:before{background:#d9b94d}.filter-bar{display:flex;gap:10px;margin-bottom:15px}.search-box{height:39px;flex:1;max-width:520px;display:flex;align-items:center;gap:9px;background:#1b1d22;border:1px solid #30333a;border-radius:8px;padding:0 12px;color:#777c86}.search-box input{border:0;outline:0;background:transparent;color:#eee;width:100%;font-size:11px}.search-box input::placeholder{color:#777c86}.select-wrap{height:39px;display:flex;align-items:center;gap:8px;padding:0 10px;border:1px solid #30333a;background:#1b1d22;border-radius:8px;color:#999da7}.select-wrap select{background:transparent;color:#d6d7dc;border:0;outline:0;font-size:10px;-webkit-appearance:none;-moz-appearance:none;appearance:none}.select-wrap option,.field select option{background:#202229}.filter-bar .secondary-button{height:39px}.request-page{max-width:760px;margin:0 auto}.public-heading{text-align:center;padding:10px 0 24px}.public-mark{width:48px;height:48px;border-radius:14px;background:#342e1d;color:var(--yellow);display:grid;place-items:center;margin:0 auto 15px}.public-heading h1{font-size:28px}.request-card{background:#191b20;border:1px solid #30333a;border-radius:14px;padding:25px 28px;box-shadow:0 14px 40px #0002}.form-section-title{display:flex;align-items:center;gap:12px;margin-bottom:18px}.form-section-title>span{width:30px;height:30px;border-radius:8px;background:#332d1c;color:var(--yellow);display:grid;place-items:center;font-size:10px;font-weight:800}.form-section-title>div{display:grid;gap:3px}.form-section-title strong{font-size:12px}.form-section-title small{font-size:10px;color:#858a95}.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:15px}.field{display:grid;gap:7px;margin-bottom:15px}.field>span{font-size:10px;color:#c4c6cd;font-weight:600}.field>span i{color:var(--yellow);font-style:normal}.field input,.field select,.field textarea,.drawer-body>textarea{width:100%;background:#121418;border:1px solid #343740;border-radius:7px;color:#e9e9ed;outline:0;padding:11px 12px;font-size:11px;min-height:39px}.field input:focus,.field select:focus,.field textarea:focus,.drawer-body>textarea:focus{border-color:#b99a39;box-shadow:0 0 0 2px #f5c54218}.field input::placeholder,.field textarea::placeholder,.drawer-body>textarea::placeholder{color:#666b76}.field select{-webkit-appearance:auto;-moz-appearance:auto;appearance:auto}.field textarea,.drawer-body>textarea{resize:vertical}.form-divider{height:1px;background:#2d3037;margin:10px 0 21px}.upload-box{display:flex;align-items:center;gap:11px;padding:13px;border:1px dashed #444751;border-radius:8px;color:#aaaeb7;margin:4px 0 15px}.upload-box>span{display:grid;gap:4px;flex:1}.upload-box strong{font-size:10px;color:#d2d3d8}.upload-box small{font-size:9px;color:#858a94}.upload-box input{max-width:95px;font-size:9px}.privacy-note{display:flex;align-items:flex-start;gap:8px;color:#9ca18e;background:#24251e;border-radius:7px;padding:11px;font-size:9px;line-height:1.5}.privacy-note svg{flex:none;color:#d2bd69}.submit-button{width:100%;margin-top:16px;height:43px}.form-foot{text-align:center;color:#707580;font-size:9px;margin-top:17px}.form-foot span{padding:0 5px;color:var(--yellow)}.confirmation-wrap{min-height:65vh;display:grid;place-items:center}.confirmation-card{max-width:460px;width:100%;text-align:center;padding:38px;background:#191b20;border:1px solid #30333a;border-radius:14px}.success-mark{width:58px;height:58px;border-radius:50%;background:#1d382a;color:#77d09c;display:grid;place-items:center;margin:0 auto 18px}.confirmation-card h1{font-size:25px}.protocol-box{background:#121418;border:1px dashed #5b512e;border-radius:9px;padding:14px;margin:22px 0;display:grid;gap:7px}.protocol-box small{font-size:9px;color:#9397a0;letter-spacing:1px}.protocol-box strong{font-size:18px;color:var(--yellow);letter-spacing:.5px}.whatsapp-note{display:flex;gap:9px;text-align:left;align-items:flex-start;color:#8fc69e;background:#1b2a22;border-radius:8px;padding:12px;font-size:10px;line-height:1.5;margin-bottom:20px}.confirmation-card .primary-button{width:100%}.footer{border-top:1px solid #25272c;padding:16px 36px;display:flex;justify-content:space-between;color:#777c86;font-size:9px}.drawer-backdrop{position:fixed;top:0;right:0;bottom:0;left:0;background:#0009;z-index:50;display:flex;justify-content:flex-end}.drawer{width:min(510px,100%);height:100%;background:#17191e;border-left:1px solid #373a43;box-shadow:-20px 0 50px #0005;display:flex;flex-direction:column;animation:slideIn .2s ease}@keyframes slideIn{0%{transform:translate(20px);opacity:.5}to{transform:translate(0);opacity:1}}.drawer-head{display:flex;align-items:center;justify-content:space-between;padding:21px 23px;border-bottom:1px solid #30333a}.drawer-head h2{font-size:17px;margin:5px 0 0;color:var(--yellow)}.drawer-body{overflow:auto;padding:20px 23px 30px}.detail-person{display:flex;align-items:center;gap:12px;margin-bottom:20px}.detail-avatar{width:43px;height:43px;background:#343027;color:#e9cf7a;font-size:12px}.detail-person>div:last-child{display:grid;gap:4px}.detail-person strong{font-size:13px}.detail-person span{font-size:10px;color:#9296a1}.detail-grid{display:grid;grid-template-columns:1fr 1fr;gap:15px;background:#202228;padding:14px;border-radius:9px}.detail-grid>div{display:grid;gap:5px}.detail-grid small,.detail-description small{font-size:8px;letter-spacing:.8px;color:#858a95}.detail-grid strong{font-size:10px;color:#d7d8dd}.detail-description{margin:19px 0}.detail-description p{font-size:11px;color:#c4c6ce;line-height:1.7;margin:8px 0 0}.drawer-divider{height:1px;background:#30333a;margin:19px 0}.drawer-section-title{display:grid;gap:5px;margin-bottom:15px}.drawer-section-title strong{font-size:12px}.drawer-section-title span{font-size:9px;color:#858a95}.full-button{width:100%;margin:2px 0 0}.drawer-body>textarea{margin-bottom:10px}.timeline{border-left:1px solid #41434b;margin:23px 0 0 5px;padding-left:17px;display:grid;gap:17px}.timeline-item{position:relative;display:grid;gap:4px}.timeline-item>i{position:absolute;left:-22px;top:3px;width:9px;height:9px;border-radius:50%;background:var(--yellow);border:2px solid #17191e;box-shadow:0 0 0 1px #8a7131}.timeline-item strong{font-size:10px}.timeline-item span{font-size:9px;color:#858a95}.toast{position:fixed;z-index:100;bottom:24px;right:24px;background:#242b24;border:1px solid #3d6345;color:#b4e2be;border-radius:9px;padding:12px 16px;display:flex;align-items:center;gap:9px;font-size:11px;box-shadow:0 10px 30px #0005}.toast svg{color:#7bd194}@media(max-width:1100px){.sidebar{width:225px}.main-area{margin-left:225px}.content{padding:28px 24px}.topbar{padding:0 24px}.stats-grid{grid-template-columns:repeat(2,1fr)}.dashboard-grid{grid-template-columns:1fr}.overview-panel{display:none}}@media(max-width:720px){.sidebar{transform:translate(-100%);transition:transform .2s;width:260px}.sidebar.sidebar-open{transform:translate(0);box-shadow:20px 0 50px #0008}.main-area{margin-left:0}.topbar{height:60px;padding:0 15px;gap:10px}.mobile-menu{display:grid;flex:none}.breadcrumb{font-size:10px;flex:1}.top-actions{gap:9px}.environment{display:none}.content{padding:24px 15px 35px}.page-heading{align-items:flex-start;flex-direction:column}.page-heading h1{font-size:24px}.page-heading .primary-button,.page-heading .secondary-button{align-self:stretch}.stats-grid{gap:9px}.stat-card{padding:13px;min-height:132px}.stat-value{font-size:22px}.stat-label{font-size:10px;min-height:25px}.stat-note{font-size:9px}.panel-header{padding:15px}.tickets-table th{font-size:8px}.tickets-table td{padding:11px 10px}.filter-bar{flex-wrap:wrap}.search-box{max-width:none;flex-basis:100%}.select-wrap,.filter-bar .secondary-button{flex:1}.request-card{padding:20px 15px}.form-grid{grid-template-columns:1fr;gap:0}.public-heading h1{font-size:24px}.public-heading p{line-height:1.5;padding:0 15px}.upload-box input{max-width:82px}.footer{padding:14px 15px;gap:10px;flex-direction:column}.integration-banner{align-items:flex-start;flex-wrap:wrap}.coming-soon{margin-left:49px}.drawer{width:100%}.confirmation-card{padding:28px 20px}.confirmation-card h1{font-size:22px}}.auth-screen,.public-standalone{min-height:100vh;display:grid;place-items:center;padding:28px 16px;background:radial-gradient(circle at 50% 0%,#29271f 0,#111318 55%);color:#ececf0}.auth-card{width:min(440px,100%);padding:30px;background:#191b20;border:1px solid #343740;border-radius:16px;box-shadow:0 24px 70px #0006;display:grid;gap:15px}.auth-card>.brand{margin-bottom:8px}.auth-card h1{font:700 23px Manrope,sans-serif;margin:0}.auth-card p{font-size:12px;line-height:1.6;color:#999eaa;margin:0 0 5px}.auth-card>small{font-size:10px;color:#7f8490;text-align:center}.auth-error{padding:11px 13px;border-radius:8px;background:#3b2424;border:1px solid #633838;color:#f0a09a;font-size:11px;line-height:1.5}.auth-card button:disabled,.request-card button:disabled{opacity:.65;cursor:wait}.public-standalone{display:block;padding:36px 16px;overflow:auto}.public-standalone .request-page{max-width:760px;margin:0 auto}.public-standalone .confirmation-card{margin:8vh auto}.settings-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:16px;margin-bottom:16px}.settings-panel{margin-bottom:16px}.settings-body{padding:0 19px 20px;display:grid;gap:12px}.settings-body code{display:block;overflow-wrap:anywhere;background:#111318;border:1px solid #343740;border-radius:8px;padding:12px;color:#e7c65e;font-size:11px}.settings-body .secondary-button{justify-self:start}.inline-form{display:flex;gap:8px}.inline-form input,.member-form input{min-width:0;background:#121418;border:1px solid #343740;border-radius:7px;color:#eee;padding:10px 12px;font-size:11px}.inline-form input{flex:1}.settings-row{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:11px 0;border-top:1px solid #2b2e35;font-size:11px;color:#d7d8de}.settings-row>span{display:grid;gap:4px}.settings-row small{font-size:9px;color:#888e99}.toggle-label{display:flex;align-items:center;gap:7px;color:#aeb2bb;font-size:10px}.member-form{border-top:1px solid #2b2e35;padding-top:16px;display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:10px}.member-form .field:last-of-type{grid-column:1/-1}.member-form button{justify-self:start}@media(max-width:720px){.settings-grid,.member-form{grid-template-columns:1fr}.member-form .field:last-of-type{grid-column:auto}.auth-card{padding:23px}.public-standalone{padding:20px 12px}}.public-company-logo{display:block;width:176px;height:176px;object-fit:contain;margin:0 auto 12px}@media(max-width:720px){.public-company-logo{width:152px;height:152px;margin-bottom:10px}}.file-upload{display:flex;flex-direction:column;gap:8px;padding:14px;border:1px dashed var(--border-strong,#b9b9b9);border-radius:12px;background:var(--surface-soft,rgba(127,127,127,.06))}.file-upload input[type=file]{width:100%;font:inherit;color:inherit}.file-upload small{font-size:12px;color:var(--muted,#777)}.selected-file,.attachment-link{display:flex;align-items:center;gap:8px;min-width:0;font-size:13px}.selected-file{color:var(--text,#222);overflow-wrap:anywhere}.attachment-link{width:100%;padding:10px 0;border:0;border-bottom:1px solid var(--border,#ddd);background:transparent;color:var(--text,#222);text-align:left;cursor:pointer}.attachment-link span{flex:1;overflow-wrap:anywhere}.attachment-link small{color:var(--muted,#777);white-space:nowrap}
